Installing

Do you offer a supply and install service?
Not much.Suntex is a professional artificial grass manufacturer, and we can arrange a technician for installation supervision and guide. However,if you insist, we prefer to recommend one of our contractors to be at your service.

Is it hard to install?
No. Not usually. The difficult park in ensuring that your base construction is compact, solid, level and free draining. Once installed the installation will be there for years, so you don't want your base to fail. Self-installation instructions are available on our installation guide.

What sort of base is acceptable?
Normally cement and tibia, or asphalt

Can I install artificial grass on top of my existing lawn?
Yes, if it is flat and free draining. However, we strongly recommend that you remove at least your existing turf before fitting the artificial grass. This will provide a much more even and long lasting installation.

Why is sand infill used?
Kiln-dried silica sand is used mainly to hold the artificial grass in place, whilst ensuring that no hindrance to drainage occurs. The sand also protects the tufts, especially on open pile grasses and often assists in the natural appearance of the finished products.

What is rubber infill?
Rubber infill is used to provide additional cushioning and safety protection. When applied for a golf application, it is there to grip the tee-peg, allow the club to drive through the surface and provide natural playing characteristics and appearance.

Are infill surfaces better than non-infill surfaces?
This depends on the product, installation and more importantly, the application. If a sand infill is recommended then it is there for a reason. If unsure, please contact Suntex for more information.

Which grasses do you infill?
basically,

For soccer grass,need infill sand and rubber

For tennis,cricket,basketball,nees infill sand only

For hockey grass,non infill,or just infill some sand

For landscape grass,infill some sand

What holds down the artificial grass?
In most instances, the sand infill holds the grass in place. In non-sand filled products the grass needs to be either adhered to a solid sub-base or fixed to a perimeter surround (such as a timber edging) if over an unbound area.

How easy is it to cut and shape artificial grass?
Always cut the 'back side' of the grass with a sharp knife and straight edge, where possible cut between the picks to minimise fraying. Cutting and shaping is relatively simple to some people but an 'art' for others. If unsure, please contact us.

How do I join the artificial grass together?
With the use of our specialised jointing tape and all-weather adhesive. Please see installation guide for further details.

How will I cope with the part of the garden which is always wet?
This area will remain wet unless adequate drainage is provided. Please ensure that this is catered for prior to the installation of Suntex Artificial Grass.

How is grass fixed to hard floors?
Either loose laid or spot adhered with the use of our all-weather adhesive. Fully bonding to a solid sub-base is ideal as long as there is a corner to allow the water to run off freely. All-weather adhesive will prevent any water draining through the artificial grass.

Can artificial grass be installed on wooden decking?
Yes. This is a very common requirement, especially when decking is starting to fail, rot or show signs of deterioration. Fixing with the use of small tacking pins is strongly recommended as the pinheads will hide in the pile. Spot adhesive is also a popular option.

Can fake grass be applied to a roof?
Yes. Fixing is strongly recommended to prevent the surface lifting in the wind and to ensure safety. Certain adhesives are better than others, especially with asphalt roofs. Contact us for full recommendations.

Can synthetic garden flooring be laid over gravel?
Yes. The gravel needs to be compacted (ideally with a roller or wacker plate) and then dresses with a low level of sand or fine aggregate, to ensure a smooth sub-base is provided.